Frequently Asked Questions

What are the required documents for renting a car?

Passport or identity card, driving license of each driver (issued at least 2 years before the rental date) and a valid Credit card.

 

Do I need my international driver´s license?

A valid National driving license issued in your state or country is acceptable if you are EU, US, UK, Australia, Canada, Russia or Ukraine citizen.

In case you are not a citizen in any of the above countries, an International Driving License is required, in addition to the National License.

 

What are the age requirements?

You have to be at least 23 years old to rent a car from economy & medium groups and from 25 years old to rent a bigger car group as full-sized, jeeps, convertibles and minivans. The maximum age limit for renting a car, is 70 years old.

 

What type of insurance is included in the rates?

Our car rental rates, include full insurance CDW with a fixed excess amount depending on the car category, public liability & third parties insurance, personal accident coverage for driver and passengers, vehicle theft & fire insurance and more.

 

Do you provide 100% full insurance without excess?

Any customer can get the premium full insurance package (FDW) without excess, at a low daily cost, depending on the car group chosen, as well as the rental duration.

 

Do you deliver vehicles anywhere in Crete island?

We provide delivery services at Heraklion & Chania area, airport/port/city/hotels. 

 

Is the delivery and collection free of charge?

Delivery and collection is free of charge in the south area of Heraklion including Heraklion downtown, airport, port and any hotel within city limits.

         For any other destination in Crete, an additional cost may apply, depending on the location.

 

What type of cars do you have?

We offer cars of any class and for every budgets and needs, such as economical rental cars, with manual or automatic gearbox, medium-size, family vehicles, convertibles, minivans & minibuses for 6, 7 or 9 passengers and SUVs.

 

Do you have cars with air conditioning?

All cars of our fleet, have clima-A/C, radio-CD, etc.

 

Do you rent cars by the hour?

The minimum rental duration cars are available, is 3 days.

 

If I rent a car for a month, will I get more discounts?

We provide over 10% discount for long term car rentals.

 

You haven’t found your answer yet?

Please contact us and let us know your concerns.

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